BrightSentinel Ltd.

Terms of use

Last updated: February 20, 2022

About BrightSentinel Limited

BrightSentinel Limited is a private company, incorporated under the laws of England and Wales and has its offices at St. Johns Innovation Centre, Cowley Road, Cambridge CB4 0WS, and is registered with Companies House under the registration number 12718380. Our VAT registration number is GB386 5020 89.

Acceptance of Terms of Use

BrightSentinel Limited (collectively “BrightSentinel”, “we” or “our”) provides you with access to and use of our website (“Site”), to the BrightSentinel services and any information, products, software, and/or features made available to you (collectively the “Service”). These Terms of Use (“Terms”) govern your access to and use of the Service.

By accessing or using our Service you agree to be bound by these Terms and our accompanying Privacy Policy (available at that describes the collection and use of your personally identifiable information. 

If you use our Service on behalf of an organisation or entity (“Organisation”), then you agree to these Terms on behalf of that Organisation and you represent and warrant that you have the authority to bind the Organisation to these Terms. In that case, “you” and “your” refers to you and that Organisation.

You acknowledge that you have read, understood, and agree to be legally bound by these Terms and to comply with all applicable laws and regulations. If you do not accept these Terms, then you are not granted permission to browse, access, or otherwise use the Service.

Capitalised terms not defined in these Terms shall have the meaning set forth in our Privacy Policy.

Modifications of Terms of Use

BrightSentinel reserves the right to update the Terms at any time without notice to you. The most current version of the Terms can be viewed by clicking on the "Terms of Use" hypertext link located at the bottom of our Site pages and at: By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Service.

Information on the Site

Information, data, text, graphics, images, sound recordings, audio-visual works and other materials (collectively “Materials”) provided by BrightSentinel, its licensors, or by you on the Site may contain technical inaccuracies or typographical errors. Use of such Materials is at your own risk. BrightSentinel may remove, change, or update Materials and make improvements and/or changes to the Site at any time without notice to you. Materials on this Site is not promised or guaranteed to be correct, current, or complete and BrightSentinel assumes no responsibility regarding the accuracy of the Materials posted to the Site.

Personal and non-commercial use limitation

Unless otherwise specified, the Service provided by BrightSentinel grants you non-exclusive, non-transferable, limited permission to access and display the Site pages that form part of the Service for your personal and non-commercial use. You may not modify, copy, reproduce, republish, upload, post, transmit, distribute, or use for the creation of derivative works any portions of the Service without our prior written consent.

User submissions

Please understand that feedback, comments, or suggestions submitted to us regarding BrightSentinel or the Service is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you. 

Third-party sites

The Site includes links to third-party sites. BrightSentinel has no control over the privacy practices or the content of these sites. We do not endorse or assume any responsibility for any of the content or the use of these third-party sites. If you visit these sites or use services available through these sites, you will be subject to their terms of use and privacy statement. You expressly relieve BrightSentinel from any and all liability arising from your use of any third-party website, service, or content and agree that your dealings with any third-party website, service, or content is only between you and such third parties. You agree that we are not responsible for any loss or damage arising from your interactions with such third-party sites.

Account security

To access certain areas of the Service you must create an account and complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. It is your responsibility to keep your account password or log-in credentials confidential at all times and you are entirely responsible for any and all activities that occur under your account. BrightSentinel may require that you change your account information or certain parts of your account information at any time for any reason. You must notify BrightSentinel immediately upon becoming aware of any breach of security or unauthorised use of your account. BrightSentinel cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Software available via this Service

Any software, applications and other materials (“Software”) that are made available via the Service are the copyrighted work of BrightSentinel and/or its suppliers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software. An end user will be unable to install any Software that is accompanied by or includes a license agreement, unless he or she first agrees to the license agreement terms. Third party scripts or code, linked to or referenced from this Service, are licensed to you by the third parties that own such code, not by BrightSentinel.

Without limiting the foregoing, copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the license agreement accompanying such software. 

The Software is warranted, if at all, only according to the terms of the license agreement. Except as warranted in the license agreement, BrightSentinel hereby disclaims all warranties and conditions with regard to the software, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement.

For your convenience, BrightSentinel may make available as part of the Service, tools and utilities for use and/or download. BrightSentinel does not make any assurances with regard to the accuracy of the results or output that derives from such use of any such tools and utilities. Please respect the intellectual property rights of others when using the tools and utilities made available on the Service.

No unlawful or prohibited use

As a condition of your use of the Service, you will not use the Service for any purpose that is unlawful or prohibited by these Terms. By way of example, and not as a limitation, you agree that when using the Service, you will not:
  • use the Service for any unlawful purposes or for promotion of illegal activities;
  • post any content on the Service in violation of any applicable law, including intellectual property laws and right of privacy or publicity laws, or any contractual obligation;
  • impersonate others through the Service or otherwise misrepresent your affiliation with a person or entity in a manner that does or is intended to mislead, confuse, or deceive others;
  • send unsolicited communications, promotions or advertisements, or spam;
  • publish or link to malicious content intended to damage or disrupt another user’s browser or computer or to compromise a user’s privacy;
  • use the Service in any manner that could damage, disable, overburden, or impair any server or network infrastructure on which the Service is running;
  • attempt to gain unauthorised access to the Service, other accounts, computer systems or networks connected to the server through hacking, password mining or any other means;
  • obtain or attempt to obtain any material or content through any means not intentionally made available through the Service.

We reserve the right to immediately terminate your account without further notice in the event that, in our sole and absolute judgment, you violate these Terms or abuse the use of the Service. 


To the extent permitted by law, BrightSentinel, its affiliates, agents, directors, employees or suppliers (collectively the “BrightSentinel Parties”) hereby disclaim any and all warranties and representations with regard to the Service or the content including, but not limited to, the warranties of title, merchantability, non-infringement of third parties’ rights, and fitness for particular purpose, and any warranties arising from a course of dealing or usage of trade. The Service and content are provided “as is” and “as available” without any warranties of any kind. You agree that you use the Service and content entirely at your own risk. No advice, results, or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein. None of the BrightSentinel Parties shall be liable for any damages to, or malware that may be present on, your computer equipment or other property on account of your access to or use of the Service or content. If you are dissatisfied with the Service or content, your sole remedy is to discontinue using the Service.

Limitation of liability

In no event shall any of the BrightSentinel Parties be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from business interruption) resulting from your use or inability to use the Service or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if the BrightSentinel Parties have been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of implied warranties or limitation of liability for direct, incidental, or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, our liability shall be limited to the lesser of (i) one hundred British Pounds, or (ii) the lowest amount permitted by applicable law.


You agree to defend, indemnify, and hold the BrightSentinel Parties harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (i) your use of and access to the Service, including any content transmitted or received by you; (ii) your violation of any term of these Terms and/or our Privacy Statement; and/or (iii) your violation of any third party right. This defence and indemnification obligation will survive termination, modification, or expiration of these Terms.

Property and copyrights 

All right, title, and interest in and to the Service (excluding content provided by users) are and will remain the exclusive property of BrightSentinel and its licensors. The Service is protected by copyright, trademark, and other laws of England, the United States, European Union and other countries. Nothing in the Terms gives you a right to use the name, trademarks, logos, domain names, and other distinctive brand features of BrightSentinel.

Local laws

This Service is controlled and operated from its facilities in England. BrightSentinel makes no representation that the Service is appropriate or available for use in other locations. If you use this Service from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries. 

Governing law and jurisdiction

These Terms are governed and interpreted by the law of England and Wales. Any disputes arising out of the use of this Service will be subject to the exclusive jurisdiction of the English courts.

For consumers in the European Economic Area, please first notify us of any complaints by contacting us at If we do not resolve your complaint, you may seek dispute resolution via the European Commission's ODR platform at:

The original language used for the Terms is English. Any translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms or inconsistency or discrepancy between the English version and any other language version of these terms, the English language version to the extent permitted by law shall apply, prevail and be conclusive. 

Force majeure

BrightSentinel shall not be liable for any losses arising out of the delay or interruption of its performance of obligations due to any acts of God, acts of civil or military authorities, civil disturbances, wars, strikes or other labour disputes, fires, transportation contingencies, interruptions in telecommunications, utility, Internet services or network provider services, acts or omissions by a third party, infiltration or disruption of the Service by a third party, or other catastrophes or occurrences that are beyond its reasonable control.


If any provision of these Terms becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these Terms.

Legal contact information

If you have any questions about these Terms, please contact us at:
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