Case 1: The Unwell Well
"The temperature readout of the incubator says all is fine. However, the temperature graphs of the BrightSentinel system are saying a different story!"
Lab A: I think something is odd! The loggers are recording different temperatures in the different wells of an incubator. Do you think the loggers could be faulty?
BrightSentinel: The loggers may be faulty. First, let’s check whether they are. Would you mind swapping the loggers around?
Meaning, if logger A is reading the left well and logger B is reading the right well, them place logger A in the right well and logger B in the left well for 24 hours.
Lab A: OK, will do. Speak soon.
Three days later …
Lab A: Hey, you are right! The buttons are reading correctly and the temperature of the incubator well is consistently out. I actually swapped out the loggers again and consistent result. Looks like I’d better call the technician. Thanks.